The rollout of a new citywide radio system that will improve the way first responders communicate is almost complete.

The four-tower system will improve coverage across the city, especially in critical areas such as schools, sports venues, and grocery stores. Coverage is guaranteed up to a mile outside of city limits.

“Obviously, we need our communication, [and radio] is a lot better than dialing numbers,” John Hubbard, a captain with the Bentonville Police Department, said. “If, heaven forbid, we ever have a serious incident, we should be able to get good coverage.”

The city’s current system, which was introduced in 2006, has outlived its intended lifespan, Hubbard said. The new system should last up to 15-20 years.

It will also connect Bentonville with the Arkansas Wireless Information Network, which will allow communication with outside law enforcement agencies.

“Our current radio system … kind of put us out here on an island. We could still talk to most of the surrounding agencies for interoperability purposes, but in 2013 we took a lightning strike, and some of that kind of changed our equipment,” Hubbard said. “We should be able to start talking to our neighbors again in law enforcement.”

First responders are not the only beneficiaries of the improved radio technology. Other departments including parks and recreation, electric and public works have access to the radio system.

“If there is a need, we can add more radios for a new department,” Hubbard said.

The approximately 6.5 million dollar system is funded by a bond plan approved by voters in 2021.